IT Specialists

iCare Managed IT Services Managed Software Licensing MDM Solutions Jamf Device Management Apple Authorised Service Provider Apple Premium Technical Partner Microsoft Adobe

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Call us: 09 623 3102 Email us: info@imagetext.co.nz

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The IT team that speaks Mac and Windows fluently.

Most NZ businesses run a mix - Macs in some teams, Windows in others. We're certified on both, and mixed environments are what we do, not a bolt-on to a Windows-only or Mac-only practice.

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 Authorised Service Provider

Business

SMBs · Creative · Finance
· Professional Services

The businesses we support run mixed environments - Macs alongside Windows, backed by Microsoft 365. We're a Jamf Elite Partner, Apple Premium Technical Partner and Microsoft Solutions Partner, with dedicated in-house engineers across both platforms.

Set up iCare and move to fixed monthly pricing for service and support - full cost visibility for whoever owns the budget, no surprise callout fees.

Education

Schools · BYOD · Digital Equity
· Safeguarding

Running IT for a school isn't like running IT for a business. You've got student devices on your network, Ministry safeguarding requirements, digital equity obligations, and a budget that doesn't stretch as far as the expectations do. We've been working with NZ schools long enough to know how these problems compound - and how to fix them without creating more admin work.

Home

Mac Support · iPhone
· Home Networks · Repairs

The engineers who look after Auckland businesses are the same people available to you as a home user. Apple-certified, experienced, and familiar with the full range of things that go wrong with Apple devices in real households. No jargon, no upselling - just someone who knows what they're doing.

What our customers have to say

I enjoy the benefit of having a "very knowledgeable IT support team" on call when we need it. I have found Imagetext have lower overall IT support costs, and in urgent situations, they have a fast response. Jobs are done well and done on time by experienced and friendly staff. "I've been very happy with their support and service."

Garry Little

Managing Director

"Imagetext are the Apple specialists with good staff and support provided by a very experienced team. We really like our account manager and "I am more relaxed about IT" issues knowing we have a very knowledgeable team on call when I need it with remote access to fix issues.

Tim Cunningham

CFO

"What I really like about Imagetext, is their excellent understanding of our unusual network communication requirements. They have a good relationship with our software developers and offer a quick response when we have issues. Imagetext is one of a handful of Mac Network support companies and has great knowledge of our Mac IT systems. A helpful benefit is how "Imagetext have the ability to guide, teach and support our team," through telephone support, onsite visit training. I recommend the services of Imagetext because they offer a wide range of services including IT service and support, Strategic IT planning, Windows and Mac Integration, IT Auditing, Project Managing, Apple Servicing, Mac Rentals, and more. It's very convenient to be able to get so many things done by one firm."

Richard Coleman

Refinery Manager

I recommend the services of Imagetext to other organizations because they are "stress eliminators".

I like the way they respond quickly especially in urgent situations. You give them a job to do and you know it will be done well and done on time. By using Imagetext my productivity has improved because " I can now concentrate on my business issues rather than technology issues."

A great benefit of using Imagetext is when I am short of IT experts I can call on Imagetext to fill the gaps. I like how Imagetext has a lot of IT resources. They have "excellent Apple skills with great account management."

They offer a friendly, helpful, and professional service and are very knowledgeable.

Stuart Gilbert

IT Manager

" At last, someone else to deal with our technical issues. We finally have a properly configured network + email for the first time in 10 years and " I don't have to write off half my Monday on IT." A real benefit is that I am less concerned with things going wrong, it is good to know someone is keeping an eye on stuff. Imagetext are surprisingly easy to deal with and understand our industry."

Mathew Masters

Managing Director

" A key benefit is that as an organization, we have no need to retain skilled IT staff. I am more relaxed about IT issues as I have a very experienced team to call on when I need it; which has seen my productivity improve as I can focus more on business issues. I really like the fact they are available outside normal business hours, have a "quick response in urgent situations" and have the knowledge of the latest trends and technology. I am happy to recommend Imagetext as they are friendly and knowledgeable, offer a range of services with IT services and planning. Mac and Windows platform integration and project management. They keep track of all problems raised and ensure it all gets resolved."

John Cullen

Finance & Systems Manager

Why businesses stay with us at Imagetext

We have the largest team of Apple-certified engineers in New Zealand. That's not a claim we make loosely - Apple certification isn't a marketing badge, it's a technical qualification, and building a team of certified engineers at this scale takes years. For you, it means the person working on your setup actually knows what they're doing, not learning on your time.

Most of our clients have been with us for years. Some for over a decade. That retention isn't loyalty for its own sake - it's what happens when IT stops being a recurring problem and starts being something you don't have to think about.

We work across Apple and Windows. In practice, that matters more than most IT providers will admit. Mixed environments are the norm in NZ businesses - Macs in some teams, PCs in others, Microsoft 365 running across all of it, and a network that has to hold everything together. Plenty of IT companies understand one side of that well. We understand both, and we've been integrating them since before most of our clients had smartphones.

We're also an Apple Authorised Service Provider, which means repairs - both warranty and out-of-warranty - are handled with genuine Apple parts by certified technicians. Walk-ins welcome.