Managed IT Services

Are you sick of the break-fix model of IT support? Want to move to a proactive, rather than reactive, system with predictable costs?

As computer technologies and networking requirements become ever more complex, who is staying on top of things? You need a proactive IT partner to make technology an enabler, not a money pit. With our managed IT solution you get a dedicated team of IT experts at your service, as well as a technology audit, strategic planning, software licensing management and more. All this for a regular monthly fee - and backed up by a service level agreement (SLA) that guarantees our response time. After all, any issue that stops you working is a significant issue.

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Imagetext's managed IT services can be custom tailored to the needs of your business. We offer:

technology recommendations and strategic planning based on your business needs
software, hardware and security update management
licensing management
proactive maintenance
planned upgrades so you know what to expect
remote and on-site support
iCare®, our flexible, modular SLA including guaranteed response times, monthly reporting and optional after-hours support
access to our team of industry certified experts
peace of mind that any business interruption is kept to a minimum.

We'll get your systems working right, and keep on top of warranties, licences and renewals. We'll make sure it's all up and running efficiently, with the result that your staff can work as productively as you need them to be.

Relevant Case Studies

Orion Health Case Study

Long-distance relationships: when distance is just a number Orion Health is a global, award-winning provider of health information technology, advancing population health and precision medicine solutions for the delivery of care across the entire health ecosystem. Founded in Auckland, New Zealand in 1993, Orion Health’s focus for 29 years has been on delivering software, services…

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Squirrel Case Study

Squirrel streamlines device management and improves the user experience with Jamf With headquarters in Auckland, New Zealand, Squirrel is a quirky brand and trusted mortgage company who’s written over $8 billion in home loans and $100 million in peer-to-peer loans – helping out a lot of Kiwis in the process. They’ve been in business for…

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